NeoGen if you are driving from Amersham

A lot of the eyelids I see come from Amersham and that side of the hills. Old Amersham, Chesham Bois, the roads out towards Great Missenden. You are not coming to a high street. You are coming up the lane to Emmanuel Hall, Swan Bottom, The Lee, HP16 9NN. In ordinary weather it is a short drive. In fog, which this valley does properly, leave more time or move the day.

Why women from Amersham book it

Usually the lid has started to sit on the lashes, or the under-eye has gone crepey, and they do not want surgery. Eyes start at £350. If it is the whole face, that starts at £750. A neck on its own is from £450, hands from £350, arms from £750. I am the person who talks it through and the person who treats you. One room. No waiting room of other people's appointments.

NeoGen is nitrogen plasma passed over the skin. Not a CO2 laser, not a plasma pen. The surface often darkens and flakes while it heals. Recovery is usually 3 to 10 days. Do not book the treatment the week you are on the train into Marylebone every morning looking camera-ready. Clear the diary for the energy we agreed.

The practical bit

• Sat nav sometimes drops people at the wrong end of Swan Bottom. If you are unsure, call 07554 773396 and I will talk you in.
• Parking is on the gravel. Do not arrive with two minutes to spare.
• You go home the same day. Have someone else drive if you know you feel faint with heat. Most people drive themselves.
• Monday to Friday, 9 until 6. Saturday by appointment. Sunday closed.

If you only have one area you mind, tell me that in the first five minutes. I will not pad the plan so the drive feels more justified. Write to clinic@eliveate.me when you want the hour.