NeoGen in Buckinghamshire, from The Lee

If you have been looking for NeoGen in Buckinghamshire, you have found me. I am Jade, and I treat at Emmanuel Hall, Swan Bottom, The Lee, Great Missenden, HP16 9NN. It is an old church hall up a lane, not a high street clinic. Pumpkin and Bandit will bark when you arrive. Then we sit down and talk about your skin.

NeoGen is the treatment I saw first hand and decided I could stand behind. I did not want surgery, and I did not want a face that looked done. Nitrogen gas is turned into plasma and passed over the skin. It is not a laser and it is not a plasma pen. The heat reaches the layer where collagen is made, so the skin can rebuild without a cut. The surface often darkens and flakes while it heals. That part is normal. Do not pick it.

Where I use it, and what we start from

I use it on eyes, face, neck, hands and arms. Eyes start at £350. Hands start at £350. A neck on its own starts at £450. A full face starts at £750, and arms start at £750. Those are starting prices for one area. If you want more than one, I build that with you once I have seen the skin. I do not sell a set course online. Three treatments is what I call a gold standard, but some women are happy after two and some want five or six.

The energy matters as much as the area. A gentler pass and a stronger one are not the same week of your life. Recovery is usually somewhere between 3 and 10 days. Around the eyes or the neck, a stronger setting can still be obvious into the second week. I will tell you which setting I am suggesting before we book a date, so you can clear the diary for the week you will actually have, not the week you hoped for.

Who it is worth the drive for

Great Missenden is a few minutes up the lane. Amersham and Chesham are a short drive, and a lot of the eyelids I see come from that side of the hills. Wendover, Berkhamsted, High Wycombe, Aylesbury and Beaconsfield are all reasonable when the weather is ordinary. In fog or snow, leave more time or move the day. People also come from further, including women who could have gone into London. They come because I am the person who talks it through and the person who treats you. One room. No waiting room of other people's appointments.

What I look at before I say yes

• What you actually mind when you catch yourself in the mirror. Lids, jaw, neck, hands. We treat that, not a menu.
• Your skin type, any pigment, and whether you have a tan. A tan means we move the date.
• Cold sores, keloid scars, recent isotretinoin, pregnancy, and anything your GP has you on. Leaving those out is how people get into trouble.
• What you have already had. Fillers, a plasma pen, a peel, a laser. They change the spacing.

You leave a consultation with a plan, and with an eLIVEate Me AllSkin Med skin prep kit. You will also need a proper factor 50. Heliocare, from Cantabria Labs, is the one I use, because people actually wear it. If the lids are the thing you mind, start on the eyes page. If it is the whole face, we start there and only add the neck if the neck is part of the complaint.

Write to me at clinic@eliveate.me, call 07554 773396, or book a time. Monday to Friday I am here from 9 until 6. Saturday is by appointment.