How many NeoGen sessions, and why there is no course price

A course of three looks tidy on a price list. I will not pretend your skin has read that list. Three NeoGen treatments is what I call a gold standard. For some of you, two is enough. For others it is five or six, spaced out, on the area that actually bothers you. I quote a plan once I have seen you at Emmanuel Hall. I do not publish a course price, because the old ones you may have seen online are not what I charge now.

What I am deciding

Each area has a starting price. Eyes and hands from £350. Neck from £450. Face and arms from £750. A neck does not automatically belong with a face. Hands and arms are their own appointments, because the skin there is a different thickness and a different life. If we only did one area, I want it to be the one that changes the face you actually mind in the mirror.

Some people need one honest treatment at an energy they can recover from, then nothing for a year except SPF and a bit of sense. Some need two gentler passes because they cannot disappear for a fortnight. Collagen keeps building for months, so I will not book the next one the moment the flake has gone. We look again when the skin has had time to show me what it did.

What to ask me

• What energy are you suggesting, in words I can picture?
• What will I look like on day five, and can I do the school run?
• Is there anything you would not treat today?
• If we only did one area, which one?
• When would you want to see me again, and what would make you say we stop?

If the answers are vague, do not book the treatment that day. The consultation is there so a no is allowed. I would rather you leave with a smaller plan than a package you have to fit.